Strong sense of initiative, internal motivation, and an unrelenting focus on results. Currently Head of Design at DoorDash. First of all, we made an intentional decision to keep the product and design team small, so that each of us has a tremendous amount of leverage. A good PM might be sharp and be able to appropriately delegate and prioritize cross-functionally. You will be asked hypothetical questions in the interview, as well as checked on your technical skills and past work experiences. A great PM is someone who would take a step further, and ask their cross-functional stakeholders what they need from them to tie everyones work together. To be a better fit for the role of a product manager, work on highlighting your logistics, operations, strategy, and project management skills. Once youve selected one (or more) that seems promising, your next step is to create a standout application and that includes a well-written resume. What are the top issues for GetAround and how would you fix them? The company is based in San Francisco and is helmed by CEO and co-founder, The DoorDash business model focuses on three key segments: Dashers, merchants, and customers. @xChacox your right, it doesn't make sense because a bad full time employee can do serious damage to your company while a bad intern won't. It really comes down to irresponsible . You should study as many data structures and algorithms as possible in order to increase your chances. What are your salary requirements? Within a few hours, the four founders had built the first prototype of what would become DoorDash. I spent almost all my time as an operator doing things that I knew was solving a dasher, customer or merchant problem, whether that was texting Dashers to let them know it was a busy time for deliveries or making hundreds of menus so we could onboard merchants more quickly. Their sense and pri interview is pretty standard (eg see Facebook sense and pri) make sure to focus on marketplace and marketplace metrics. Its often harder for small businesses to capitalize on the ROI of online systems like SEO and ads. If you're in the mood for a particular dish offered at a local restaurant, but can't get away to pick it up, then DoorDash is a solution that can help you. The interviews are challenging due to the amount of decision-making involved in the process and the inclusion of a broad range of topics with a variety of questions. NOTE: For us, the most important part of this round is the framework of prioritization you use to set up metrics and solve the problem you are faced with, not as much on the actual solutions you'll come up with. Try the App Practice 35 DoorDash Interview Questions. Would you mind sharing what was asked in screen and then on-site round. DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. In September of 2019 I had one child and another on the way. Both operators and PMs need to be incredibly goal oriented. I also closely work with the research team to understand customer insights. 3. Merchant team is all about helping the merchants grow their business and operate more efficiently. How would you improve the worst customer experience post a successful order placement on Instacart? Check out our blog on tech interviewing tips, strategies, and more. In this DoorDash interview, you'll be given a problem statement and expected to prioritize the solutions to the problem based on various input from your interviewer. Describe one previous experience from your resume. From the earlier days to now, I still think about my job in a similar way - staying close to our audiences and solving their problems. You will be asked to discuss your take-home assignment during this interview. According to the DoorDash Impact Report, about two-thirds of restaurants stated that DoorDash was critical to their business, and nearly 80% of customers relied on DoorDash deliveries during the crisis. According to. Coding Rounds (2) Be prepared to face a couple coding rounds in your onsite interview. 2. to find the position(s) that best fit your specific skills, experience, expertise, and professional goals. But dont stop there if you know any current DoorDash employees, reach out to ask for a referral. 1 Answer. You are the PM of OpenTables post-booking experience. Then drivers for DoorDash will pick up the customers food and drive it to them. Unlike Twitter that asks the prioritization question as a behavioral question, DoorDash asks a case-style prompt. They changed the name to DoorDash in June of 2013, and the business took off around the Stanford campus. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. Now its time to submit your application. Please let us know if you require reasonable accommodations during the interview process. 1. Before getting started, check out our free webinar on resume writing, which guides you through the process of crafting a resume that can be used for various PM positions. We strongly believe that failure and bad decisions can be okay, so long as you learn and apply those learnings going forward. This is interesting given almost27%of the A few weeks back, we held our second formal hackathon, where DoorDash engineers tackled projects like a tool to improve customer service communication, a lightweight recommendation engine, and an employee name game. The PMs Ive worked with in leadership positions all exhibit this one essential trait - they elevate everyone around them. That level of trust from a management team is hard to find. The key to success in these interviews is starting at a high-level with the goals of the product, and then drilling deeper into actions and metrics. Analytical questions test your ability to understand the product strategy and the data. How would you prioritize? Walk me through the experience of using OpenTable to book a reservation at a restaurant. We have a lot of product work to be done to get there. so be prepared to ask clarifying questions. Since the beginning of the COVID-related shutdowns, DoorDash has delivered approximately 11 million meals. Have you worked with remote teams or outsourced resources? (NYSE: EPAM) has leveraged its software engineering expertise to become a leading global product development, digital platform engineering, and top digital and product design agency . Be sure to have answers to common questions prepared, like "Why product management?". Along with well-known competitors like GrubHub, Postmates, and Uber Eats, DoorDash connects restaurants with hungry customers for quick food delivery right to their, well, door. While people are preparing to land a product management job, this is one of the most important factors they must consider. , including several product management jobs. Often Im impressed by the team thinking beyond whats on the roadmap to bring more delight to our customers, and I feel excited to help bring those visions to come true. Review content must pertain to your personal experience with a specific store (e.g. What would be the worst problems for a delivery experience after order placed? Why is the Logistics team an exciting team to join? culture emphasizes cross-departmental collaboration. Christopher PayneChief Operating Officer Whether you want to grow online sales, attract customers, increase orders, or optimize your business, we deliver more ways to grow. Download a food delivery app. Doordash Data Scientist Introduction. DoorDash also emphasizes its values throughout the interview - research these and be sure to speak off of them throughout the interview day. You may also be asked questions like how to evaluate technical tradeoffs in interview questions. What could it do better? Would you mind elaborating on phone screen? A quick way to improve this is to delay an order around a minute, so that if a customer wants to add, remove or modify an order they're easily able to. Although were living in an era in which many companies advocate for diversity and inclusion, I am often still the only female director in the room in the tech industry. Their network of delivery drivers, known as Dashers, operates in 80 cities across the US, Canada, and Australia.The company serves both independent restaurants and popular national chains like Chipotle, The Cheesecake Factory, Subway, McDonalds, and Taco Bell. What is Product Sense? It tests your ability to deal with different types of data by using the functions such as TO_CHAR()and EXTRACT(). Most likely, the hiring manager at DoorDash will look at your resume first. Take part in answering questions and sharing your ideas. Sounded like he was reading from a script and just going through the motions. quality of items ordered, portion size, value for price). 4. Will Dimondi Manager for Merchant Design, Your email address will not be published. In addition, my focus in supporting infrastructure usually requires a rotating on-call, where I might need to troubleshoot an outage outside For those of you that dont know me, Ive been writing blogs about preparing for technical interviews and about my startup. Assume you are PM at Airbnb, there are two problems to solve: customers being unable to check-in, and customers having a dirty place. can help you secure that all-important first interview. What's been an important piece of feedback you've gotten? Product Metrics-This type of DoorDash case study focuses entirely on your product sense. You'll be presented with a third-party business problem as the prompt. DoorDash explicitly states that they're not seeking a "correct" answer but instead looking to understand your approach and framework for how you make the final decision. Their Reopen for Delivery program launched in October of 2020, helping restaurants that closed during the crisis get customers once more. Our product teams sometimes go from problem identification, to mvp, to shipped in an a/b test in the span of a day. These costs do include things like the biometrics . The company is based in San Francisco and is helmed by CEO and co-founder Tony Xu. Note that: The next stage is a series of in-person interviews with the department head, recruiters and the product team. And this is when I hear a lot of interesting new ideas from designers in more informal settings. This framework will help you articulate your thoughts and help nail your points into the interviewer's mind. Welcome to my first day at DoorDash, where my first task as a Software Engineering Intern was to learn our technology by delivering food. According to a few Glassdoor responses, youll receive a spreadsheet of product data and be asked to make some recommendations based on the numbers. I just got through and would love to prep for the on-site round. I also discovered the work culture that I work best in, what makes technology startups like DoorDash thrive, and what its As I scurry to Little Star Pizza without breaking a sweat, I ask for Annas delivery and pride myself on finally tackling that New Years resolution of staying fit. Table of Contents show. Microsoft, Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). We believe that our top rated Dashers should be rewarded with unique perks, which is now especially imperative to our Dasher community during the COVID-19 pandemic. At Instacart, you work as a PM. Learn more about burnout and how to detect and recover from it in this article, Susbscribe to the DoorDash engineering blog, Interview with Rajat Shroff VP of Product at DoorDash, Design Leadership Interview with Radhika Bhalla, Becoming a Leader as a First-Generation Immigrant, Designing a Career Ladder for Product Design. Heres how. Facebook, Go to company page At one Palo Alto macaroon shop, the owner showed them a huge booklet of delivery orders and explained that she was the only one fulfilling them. Some examples are Catering, Convenience, and Grocery. The first interview will be conducted over the phone with a product management recruiter. Amazon Behavioral PM, Technical Mock Interview, How to Answer Technical PM Interview Questions, Featured lessons on Product Prioritization, Mock Product Manager Interview (LinkedIn PM): Improve Spotify's Social Features, Facebook PM Interview: Metrics for Events, How to Answer A/B Test Product Management Questions, Uber/Lyft Product Manager Mock Interview: Design for Rush Hour, How to Answer the Product Design Question, Behavioral Interviews: Creating Your Story Bank. I value some healthy friction in debates as it uncovers new areas and broadens our perspectives. According to, of interviewees got their foot in the door through an employee referral. NOTE: No actual calculations are necessary in this round. We spend a lot of time prioritizing so that the execution itself can go fast. At DoorDash, designers are highly encouraged to bring a strong opinion and challenge the cross-functional partners. Practice with our team of senior tech coaches. Im quite closely plugged into the design processes end to end, from the product briefs to vet the problem statements as a team, the design reviews to iterate the design strategy and execution, to the ship review to ensure the quality of the product were shipping. How would solve the worst booking experience at OpenTable? . Questions seek vague. Moving fast is a mentality we have - how do we work most efficiently together to get something done today. Especially given the role of DoorDash in the global economy after the COVID-19 outbreak, DoorDash has risen in popularity and prestige as one of the fastest growing startups in the Silicon Valley. They will then introduce you to the package with which you will be recruited. Do you look for assistance outside of the project team? Their Reopen for Delivery program launched in October of 2020, helping restaurants that closed during the crisis get customers once more. Some process improvements take a long time, but a simple change that can make a big difference: Creating easy to review pull requests. Another approach we see candidates have success with is The Triangle Method. Adjusting the average for more recent salary data points, the average recency weighted base salary is $170,936. Conversion ratio at OpenTable has dipped 10% on one day. The PM interview at DoorDash is divided into two parts: product prioritization and product sense. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. We also need to be hyper-efficient, with the potential to deliver 5+ separate orders in an hour - leading to a more affordable cost per delivery. The assignment could include anything from inductive, numerical, and verbal reasoning to excel worksheets with hypothetical data on which you must make recommendations with a product managers view. As a technology company focused on delivery, weve always been fascinated with different ways to get DoorDash recaps a number of its engineering highlights from 2020, including its microservices architecture, data platform, and new frontend development. Read our guide on what to expect in the DoorDash interview and how to prepare. This summer I was ecstatic to work as a software engineer intern at DoorDash. Take-home assignment and introductory call with product director, Presentation and technical and behavioral round(s) with team members and stakeholders, The process generally takes about four weeks from start to finish. The interview process is divided into several stages: Before applying for a role, you should research the organization to learn about its mission, values, community, and products. This will help you articulate your points and subpoints. An individual with no bank account should have the ability to apply and start dashing within a few hours. This way you not only get a salary for the work you do you also get free food and a bag of leftovers to take home for your dinner. If you can show prior quantitative results around those parts of the role, do so. Interview questions at DoorDash. Foremost importantly, a strong sense of ownership. We eventually productized that workflow and that feedback loop from a few earlier merchants, and seeing this product feature that we built continue to increase quality was what first got me hooked on Product work. Location. Within a few hours, the four founders had built the first prototype of what would become DoorDash. What do you think can go wrong after a customer has placed an order. Especially given the role of DoorDash in the global economy after the COVID-19 outbreak, DoorDash has risen in popularity and prestige as one of the fastest growing startups in the Silicon Valley. What are you going to do about it? Design a product that helps teens find new places to eat. Here are 20 things that you didn't know about DoorDash. The design team is the keepers of customer delight and customer love. Example Q's: Why do you want to work for DoorDash? The product values interviews at DoorDash are typically focused on behavioral-style interview questions. If you're an applicant already living in the U.S., the government filing fee is $1,760. Most PM roles at DoorDash require 5+ years of experience. . Product questions test your ability to design a new product or improve an existing one. DoorDash provides the flexibility to merchants to solve their unique challenges, whether its about bringing new customers, creating loyalty programs, introducing new products, expanding to catering, building their own marketing channels, etc. During this interview, youll meet withmultiple team members and be asked a number of product-specific questions around design, analytics, and collaboration, as well as a few in-depth behavioral questions. Since the beginning of the COVID-related shutdowns, DoorDash has delivered approximately 11 million meals. Ideally, DoorDash wants you to complete the problem and all associated subproblems successfully without any help from the interviewer. 5. What youll observe is people around these leaders are also performing at an incredibly high level whether it's on engineering, design, operations, marketing, analytics or finance. The key is to ensure you're organized with your thoughts and have a clear goal in mind that will solve the user's problem(s). Physical workspaces will remain fully closed until January of 2022, at which point employees can choose to come to the office. - PRODUCT SENSE: During this round we will discuss the Apple App Store OR the Google Play Store (your choice). Soon, the founders were taking orders and making deliveries during class, giving them extensive experience with the Dasher side of the business. . Walk us through the product design of either the Apple app store or Google Play. Currently, DoorDash has more than 3,300 open positions, including several product management jobs. Chicago, IL + 5 . (Conversion: # of reservations made/total number of visits on the app). To interview for a DoorDash product manager role, you'll go through three stages: a recruiter call, a phone screen, and an on-site interview (currently virtual). Our question bank has 10000+ interview questions and growing, 132 of which are for DoorDash Product Manager interviews. "DoorDash Product Documentation" means documentation, specifications, and other materials (whether written or electronic) that describe the operation or function of a DoorDash Product. Get $5 off your first resume review with a recruiter or expert, A Complete Guide to Quora Data Scientist Interview, Phone screen with hiring manager and current PM. Whats the long term product vision for your team? Depending on the interviewers, you might expect this round to last anywhere from 30-75 mins. Soon, the founders were taking orders and making deliveries during class, giving them extensive experience with the Dasher side of the business. During the COVID-19 pandemic, DoorDash saw explosive growth as restaurants were forced to rely on delivery rather than in-person service.