Insert the key into the exterior lock. The first step is to make sure you're using the right key! This can clog up the locking mechanism making it difficult to turn. for pricing and availability. From simple locks found inside the home to extremely high tech electric locking systems found in sensitive areas, there is a door lock for every need. You will find the part located on the bottom section of the hinge, hidden under a removable plastic cap. If a dry lubricant doesn't do the trick, you can try WD-40. 4.0 out of 5 stars 20. If you can't get it open, proceed to the next step. We recommend doing this periodically to keep your doors . Good Luck. #1. You should then be able to open the door. #4. Attempt to turn the screwdriver and open up the petrol cap. You'll also need to check the drainage holes for blockages, and remove any that you come across. You should be able to tell when the lockset has been seated in place. Storm or Screen Doors, visit our Help Center or call Andersen Storm Door Customer Support: 844-332-8206. I have a keyed handle set. When the key turns but the lock doesn't open, that indicates a number of potential problems. Most Anglian doors will have multiple locks around the frame, so make sure there's nothing obstructing each bolt. When your key won't go all the way into your door lock, and it won't turn or come out for that matter, it's just STUCK. Debris or Ice from cold weather may be causing problems with the cylinder or you might simply be using the wrong key! This is a rim-locking system that bolts the patio door into the frame at multiple points. Faulty Lock - The internal mechanism could be broken . 2) Insert a flat blade screwdriver, turning the screwdriver clockwise to raise the panel and counterclockwise to lower the panel (see image) 3) Move one notch at a time, checking the operation . Drill out the lock using the drill and metal drill bits, starting with a small bit and . Screw the screws at the base of the knob back into place tightly and try turning the knob again. Step 4 Re-assemble the French door knob by bringing the two halves back together and securing the bolts with the screwdriver. All you need to do is rotate the thumb a couple of times to position the spindle correctly. The door has been realigned however even with the door open the key won't turn in the lock. 99 $49.99 $49.99. Tip 2 - Clean the bolts. Lack of Lubrication. With many older doors, you need to pressure the door as you fiddle with the key, as the warped door is bending the lock at an awkward angle. To lock the door so that it requires a key . If you need to lift the handle before locking, try pushing it down then lifting again. For latching, one is "passive" and the other is "active." To lock the doors, you pull up on the passive door handle, then pull up on the active door handle, then you can turn the latch for the deadbolt. When the patio door lever handle is pulled downward, the lock latch retracts to allow the patio door panel to be opened. These issues could range from a locking mechanism that is in severe need of lubricant, to one that is completely broken and in need of repair or replacement. Solution: Rely on a trusted professional to help you replace your Euro cylinder or barrel. T. hen operate the lock mechanism from locked to open position several times to work the machine oil into the mechanism. Key Is Hard To Turn Or Won't Go In The Lock - Don't force the key! Reattach the head stop first otherwise it could fall out. Determine how far out of alignment the lock is, and . Turn both the key and interior thumb turn to the 'unlock' position. Gatehouse. We have the door handle stuck in the locked position and the deadbolt won't turn. If you haven't changed the door lock for years, and there isn't any significant blockage that you should remove . Step 4. It could be that the Euro-cylinder (the part that you put the key in and turn) could be faulty, this can be easily changed in about 1 minute and at of a cost of about 50.00 or it could be that the door has "dropped" slightly causing the locking striker and shoot- bolts or hooks to not fully extend to their . Then end with a metal polish. Open the door and check to see where the petroleum jelly has transferred to the latch on the door frame. HauSun Patio Sliding Door Handle Set with Lock Key Cylinder,Mortise Lock and Face Plate,Complete Replacement Handle Lock Set Fits Door Thickness from 1-1/2" to 1-3/4",Reversible Design. Once you are done, try to lock the door. $40.99 $ 40. If the latch doesn't spring out, the springing . Turn the locking knob right and left and observe the closing movement. Model # 200100200. Tolley New Member. How They Work. Try bumping the door between the key barrel and where the handle would be, while turning the key both ways. 1. This enables the pins to get into their positions so the door can be opened. This guide will provide you with some of the most common solutions to this frustrating problem. Does my handle set still look good? This weekend I was planning to see if I could undo the doohinges, take the door out, then release the Euro Lock cylinder, but I wondered if anyone has come across . Here are the most common issues-. Cause: A faulty Euro cylinder or barrel could be another reason why your key keeps turning in the door lock. White Stainless Steel Sliding Patio Door Double Bolt Lock Sliding Patio Door Double Bolt Lock. Fixing the door handle. In this video I show how to repair a faulty UPVC door lock this particular door the barrel had slipped halfway rotation so that the key was upside down and . The first thing to do is have a look around the perimeter of your door, as well as at the various points that it connects with the frame. If it is, hold the key with a heavy glove and heat it with a match or lighter, and then work it gradually into the keyway. 2. uPVC Door Won't Lock When Closed Shut. When uPVC patio door . If the lock latch does not move, please follow the guidelines below . You can spray dry lubricant into the keyway and then insert the key a few times to get the lubricant working. Try removing the latch from the door and pressing it down with your finger. To adjust your Andersen gliding patio door: 1) Remove the caps located on the interior bottom rail of the door. FREE Shipping by Amazon. To engage the multipoint lock, close the door and lift up the handle. 3. Try different sequences of this action. There are several ways to. Remove the sheet metal clip I have circled. Door Knob Won't Turn Tip #3: For a door knob not turning due to internal jamming, your mission is cleaning. Place the blade of the flathead screwdriver into the keyhole and hammer the end using the dead blow hammer. Then take the lock apart. If these methods don't work it's a good idea to call a locksmith. Our back door is a uPVC multi-point locking door. When your lock doesn't have enough lube, it will get stuck and stop turning, which means you won't . If this approach doesn't work right away, try spraying the dry lubricant in the keyhole, and then insert the key 4-5 times. Pull out the flathead screwdriver. The easiest fix for this type of problem is to take off the lock keeps on the door frame, and realign them to a better position to receive the bolt from the lock. If that is the problem, it is easy to fix. Recently, we have been unable to lock it using the key. Now, what you are going to need for the job is a 5 mm Allen wrench. Jun 15, 2017. Dirt and dust can sometimes find its way into a lock and build up over time. 28 May 2013. In the future, keep a lock de-icer on hand. What happens with them is the lock . The only way to lock it is to jiggle the key in and out a lot when in the locked position. You may have to spray the lubricant and wiggle the key in the keyway a few times before the 'magic' happens. This door movement can cause locking problems by the doors locks not aligning properly any more with the lock keeps on the frame. The price to repair a uPVC door handle that won't lift up depends on what is causing your door handle problem, expect the price to cost from 65 if just an alignment issue. Once you get the lock free, spry some WD-40 in there to repel water but that is only a temporary fix. Lock is stiff and difficult to open. Cusworth Master Locksmiths is a local, family run business serving Stockport, Macclesfield and Cheshire areas with over 25 years of experience. Tip 1 - When lifting the handle, avoid allowing the bolts to grind. I can close the door, and latch it, but the it won't lock - the lock doesn't turn fully. If it doesn't fully spring back or springs back very slowly, it will need replacing. 2. Solution: You can solve this problem by replacing it with a new one. May 24, 2021. If your uPVC door won't open or isn't closing as it should, there could be a problem with the lock's spring mechanism. First thing is fit the small square steel lever into the square hole just above the key. How do I lock and unlock my French hinged patio door with a Multipoint Locking System? When the door is open, if I put my finger on the 'button' of the lock (the little button that has to be pressed to allow the door to be locked) I can lock it perfectly ok, but . Luckily, we're here to help. If the handle then goes up but the key sticks when turning I suggest you "pump" the handle up and down while turning the key. When you spray the lubricant in the keyhole, it can move and free up the plug to allow you to turn the key and open the door. You're not alone, this has happened to everyone, because the problems that cause this are regular, everyday issues. Replacing the multipoint gearbox. On the other hand, once you choose to close the door, the opposite is true. Simultaneously turn the key in one direction and the interior thumb turn in the opposite direction. This is what I had to do with mine. Key-operated multi-point locking system. The best solution to this problem is to spray a dry lubricant into the keyway. Should your uPVC door not lock when closed shut, this is due to alignment and in most cases is easy to fix either by adjusting the lock strike/keep or roller points or by adjusting the door hinges. In this video I attempt to open a patio door that has got stuck locked. Over 25 years of experience repairing common uPVC door faults. This can come from prolonged use, or just getting into the car after being out in the rain. Repeat heating and inserting the key until the ice has melted. Yeah, and remember that the lock is likely to "bolt" in 4-6 places, and each needs to be in line, or nothing will work. UPVC back door won't lock. If dry lubricant doesn't work, use WD-40 in the same way. You can use a dry lubricant spray on the indoor lock. #3. If this doesn't do the trick, it is necessary to reinstall the latch and realign it with the spindle. Lubricate the door latch. Retracting the latch/hook rollers. Lubricate. If that fails. The door will still latch and unlatch using the handle, and when the door is closed and the handle is pushed up (as was needed to turn the key to lock it previously), we can hear the locks moving into place as normal, but . Attempt to turn the lock. You may also want to check out our step-by-step guide to adjusting your sliding doors. If the key won't go into the lock, ask yourself if the weather is cold enough for the lock to be frozen. Thanks for the responses. 4. Country. It offers an even higher level of security than central rail key-operated locks. 26. Insert the wrench into the adjuster and start turning it clockwise until the door lifts up back to its place. Find My Store. If your door won't lock when it's closed, the latch might not be catching or engaging. #12. 4-undo . When you call us, you will . Similar situation. [/color] [color=#686d79]There is . Spray a liberal amount of aerosol lubricant on the closing door at the edge of the sliding glass door. Read about lock maintenance here. Once removed, pull the lock out from the outside of the door. Push or pull the door as you turn the key. Show 16 Results. Remove the rod, which sounds like you've already done, and then work the cylinder out. Let the lubricating spray sit for a minute and respray the latch. My back door key just turns repeatedly in the lock without unlocking the door. 2. KIAB Super Member. There in no obvious evidence of anything being broken (no graunching of metal etc). LOCKiT! To open the door, grasp the handle and push down, then operate the door. We carry out most repairs and replacements for uPVC door and window locks on the same day an enquiry is made. uPVC door won't lock when closed. Get it as soon as Wed, Sep 28. These locks typically feature a square-shaped base and are installed in the lower corner of your door. Reinstall your door. It sounds like it's icing up. when I raise the handle the 4 bolts go into. Clean parts more thoroughly with a water and ammonia blend. It's very stiff when you try to throw the latch. Including: Correcting the hinges. The lubricant spray allows the fluid movement of the latch to retract in the doorjamb to lock. I've used a screwdriver and a pair of pliers to work it out. Call a locksmith. For any of a variety of reasons, occasionally car keys won't turn in the door. If the lock mechanism is difficult to operate you should lubricate all moving parts with a light machine oil such as 3 in 1 oil. Turn the square steel lever then try the key again. HOW TO: ADJUST YOUR Gliding PATIO DOOR. Taking the lock out of the door might be necessary to apply the GT85 and turn the lock upside down to let excess liquid and dirt drip out. With 1 turn of the key all points should lock simultaneously. When you open the door, the spring and, thus, the bolt contracts, thereby allowing the door to glide open with ease. Open your storm door and use the closer to prop the door panel in the open position. uPVC Door Adjustment & Alignment - To adjust a upvc door and fix your door handle not lifting up, the cost should be from 65 dependant on locksmiths labour charges. 1. Sliding Patio Door Cylinder Lock. 6 May 2011. Sounds odd but it's what I have to do! For Further Assistance: Windows or Patio Doors, visit Help Center or call Andersen Windows Customer Support: 855-603-0692. When your existing patio door lock incurs damage, replace it with a new one. Turn the lock back and forth as you spray so that the lubricant can get deeper into the mechanics and allow the lock to slide free. Fixing the lock. With the door open, turn the knob in a clockwise direction while holding the knob on the other side of the door firmly. Tip 4 - Choose a timber door where possible when choosing a new door. You can spray a little dry lubricant in the lock to free up the plug so you can open the door. The mechanics of the lock have broken leaving the top section of the door completely . There is dirt or dust in the cylinder. I've tried using a screwdriver to move the lock up and down and it will come out but only with force. If the lockset stays firmly in place, the operation has . Broken Spring Mechanism. It's possible that there is an issue with the Lock Cylinder. 3-undo the euro lock retaining screw and slide out lock by turning key slightly. teabreak said: . Does it look like 82-218 ? Smear petroleum jelly on the lock itself, and close the door gently. This could be one of three problems. Begin by using a lubricant that is not oil-based to temporarily get the door knob turning. A new cylinder should be around the 20.00 mark. 2- order new gearbox online. Where the gap in the broken lock is there should be a plastic or metal bar that flips a lever in the door. You can apply some graphite spay or silicone based lubricant in the lock, put the key back in and turn it a few times. When realigning the lock keeps on the frame, it is . Spray lubricant in the keyway and insert the key a few times so the lubricant can get worked into the mechanism. Once you can see where this bar will move you should find the latch, of course the plastic bit may have dropped into the door and could be causing the jam it's self. #1. The bolts are activated by a spring. Align it in the bottom track and then tilt it up. My patio door won't lock. The lock latch on hinged patio door is a wedge-like piece located beneath the deadbolt (shown to the right) which helps hold the door in the closed position. A locksmith will usually just charge a labour price for this sort of job, likely to be from 65 per hour. Method 2Opening a Jammed Lock. Hopefully, something here will work for you. Try applying pressure in each direction: up, down, toward you, and away from you. 1-Open door and the make of the lock will be stamped into the steel lock mech. Test the spring mechanism in the door by opening the door and pressing the latch with your finger: If the latch springs out, it may be out of alignment or shifted slightly. Hi, problem locking my back door - the bolting mechanism seems to work fine, ie. The most common reason for a key to turn but not open the door is that it lacks lubrication. Lubricate the lock by spraying a little graphite into the cylinder. Forcing it could break the key in the lock. Almost all Upvc Doors are made up of two locking parts, a Cylinder lock where you put the key into and turn and a multipoint lock that you engage by lifting the handle or on really old models repeated turns of the key. Even if you mess this up it is easy to fix with the cylinder and new key in hand. Use a Locksmith At the end of the day, if a key is firmly stuck in a lock and a lubricant won't help shift it, it could be the time to call in a locksmith. If the key won't turn in the door lock, the problem could be dirt or dust in the cylinder causing the pins to be stuck in a partially raised position. uPVC patio door won't lock - key turns continually. 3. The most common case when a Upvc door wont open is because the multipoint has failed, this can happen due to excessive pressure . Tip 3 - Arrange a free security survey with a qualified locksmith to check for problems and to ensure your locks are up to scratch. However, when you turn the key in the lock, although you feel it 'locking', which should prevent you from being able to turn the paddle, this sometimes does not work and you can pull down the paddle to slide the door open.